Accessibility Support Phone Lines You Should Know
I was trying to search for Microsoft phone number last night and I realized how difficult it is to find certain phone numbers. Most of the pages on internet are polluted with scam phone numbers and people who try to pose themselves as Microsoft and try to scam you. After much research I was astonished to see that some of the OEM vendors have Accessibility Support Phone lines. They are there to help you get the most out of their products and to insure your devices are set right to accommodate your needs. This is an effort we greatly appreciate and are thrilled to spread the word.
Amazon’s Accessibility Customer Service – Amazon Customer Service for disabled and elderly.
Call to speak with an accessibility specialist who can help you buy books and other products, or get you directly to tech support for Amazon devices and services including Alexa, Kindle & Fire Tablet.
Audible Support: 888-283-5051.
Apple Accessibility Support Line – Apple Customer Service for disabled and elderly.
For users of Apple’s iPhone, iPad, iPod Touch, Apple Watch, or a Mac – this is a gift. It is a special support line reserved for customers with vision, hearing, motor, and learning impairments. Senior AppleCare specialists are available 24/7 to help you get your Accessibility Settings right, answer your questions, and resolve your technical issues. They’ll even teach you a thing or two.
AT&T National Center for Citizens with Disabilities (NCCD)
This is where wireless customers with vision loss get answers to questions about accessibility features and services available from AT&T.
Direct line to a dedicated team, specially trained to support customers who rely on accessibility services including voice guidance and video description.
Get to an accessibility specialist at Google through the Be My Eyes app on a smartphone or tablet; click the ‘Specialized Help’ button on the app’s home page, then select Google. If you don’t mind waiting for a written reply, another option is to contact the Google team through this online form.
Google Home Support: 855-971-9121.
HP Accessibility Support
Technical support for customers with accessibility needs, pertaining to HP (Hewlett Packard) products, available from 6AM to 9PM Mountain Time.
Microsoft Disability Answer Desk
800-936-5900 or the Be My Eyes app
The features you need to make your PC ‘vision friendly’ are built right into Windows – unfortunately, many people don’t know that. Microsoft recognized this as a significant problem and put in place a support team specialized in accessibility. So dial them up and get your computer set up to work for you (not against you). And, to make it even easier on yourself — allow them remote access to your PC and they can make the adjustments.
Spectrum Accessibility Support
Call this support line to learn about and take advantage of Spectrum cable accessibility accommodations.
Verizon Center for Customers with Disabilities
Free 411 for your home phone and for your mobile phone. Get your bills in the format of your choice…large print or digital. They can help you with anything else pertaining to your home phone service.
Verizon Wireless National Accessibility Center
It can sometimes be challenging to get information about accessibility features that make your mobile phone, or tablet, work for you. Questions about enlarging text, using voice commands effectively, or using the screen reader, often remain unanswered when posed to your store representative. That should be the case no more – now there is a customer service and technical support center dedicated to helping people maximize the accessibility features built into all of Verizon’s mobile devices. Let them help you get your device set just right for you, from 8am – 9pm EST, Monday – Friday.
We will be adding Accessibility Support services as we discover them. Please let us know if you know of any before we do, and we’ll share by posting to this list.This article was originally published on OE April 1, 2017 and most recently updated July 19, 2021.